Answer

How do businesses identify efficiency gaps that AI can fill?

By looking at four signals in the existing work: repetition, latency, judgment shape, and contestability. A workflow that runs often, waits on a human for hours when the human contribution is minutes, has judgment that is pattern-matching rather than novel, and has a clear owner who can sign off changes, is almost always an AI-shaped gap. A 30-minute audit beats a three-month strategy deck for finding the first one.

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