A 30-day diagnostic protocol: who to listen to, what to look for, and the trap of premature recommendations.
The diagnostic is not the work. The diagnostic is the permission to do the work.
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Diagnostic
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Operating health doesn't show up in the dashboard. It shows up in how an org talks about its own mistakes.
Most companies break themselves at scale. The ones that don't are the ones that scaled with the grain, not against it.
An intervention is the smallest change that produces the largest second-order effect. The craft is in the smallness.
