Strategy is a story about the future. Operating reality is a description of the present. Most leadership teams confuse the two.
A strategy that contradicts operating reality is not a strategy. It is a wish.
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Wood has a grain. So does every organisation. Cut with it and the work compounds; cut against it and you spend the rest of the…
An operating model is a slide. An operating system is what runs when nobody is looking. The distinction is the entire point.
70% of change programmes fail. The reason is rarely strategy — it's that the grain was never read before the cut was made.
