Scale is rarely a technology problem. It is almost always an operating problem dressed up as a technology problem.
The bottleneck is rarely the database. It's the decision graph above it.
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Diagnostic
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The best operating leaders are quiet on the outside and rigorous on the inside. The volume is misleading.
The best hires don't fight the grain or surrender to it. They read it and add to it.
Founder-mode and operator-mode aren't opposites. They're alternating muscles. Knowing which to use, when, is the executive job.
