Topic Cluster
Measurement and ROI
Quantifying AI value, building the board narrative, defending the spend.
6 articles in this cluster.
Part of the fuller People Ops AI: the guide for People and HR teams pillar →
Measure what changed
Record handling time, waiting time, rework and errors before a build. Compare the same measures after a bounded pilot. Separate time released from time actually redeployed, and keep the assumptions visible when presenting value to the board.

Measuring AI value in People Ops
Time saved is the vanity metric every function reports and no CFO banks. Here is how measuring AI value in People Ops actually…
AI roadmap case study: FinEdge's first 90 days
An AI roadmap case study: how a 280-person fintech People team went from scattered ChatGPT use to nine production workflows in 90…
The People Ops diagnostic toolkit
The read comes before the fix. The People Ops diagnostic toolkit is five repeatable diagnostics that tell you where a People…
The automation audit playbook
An automation audit done properly starts with the problem, not the tool. Score each workflow with 6T, cost it in pounds, then…

Leading the AI transformation in People
Leading the AI transformation in People fails as a change programme far more often than as a technology problem. Here is the…

A workflow assessment framework for People Ops
Score People Ops AI workflows by value, frequency, fit and risk. Use this workflow assessment framework to choose work worth…
Reading is one thing. Doing is another.
The Grain Audit maps one People Ops process end to end, ranks the highest-return automations, and hands you a 90-day plan you keep whether or not we work together. Two weeks. £2,000, credited in full against a programme. Three slots a month.
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