Topic Cluster
Workflows and automation
Audit, prioritise, and rebuild People workflows with AI in the loop.
9 articles in this cluster.
The automation audit playbook
Most automation efforts fail because they start with "what can I automate?" The right question is "what problems am I trying to…

Automation patterns that pay off
Six concrete workflow patterns we keep seeing work inside People functions. Built with n8n, an LLM, and a champion. Live in…

A workflow assessment framework for People Ops
Most People teams pick AI workflows by instinct or by what is loudest. A simple scoring framework — value, frequency, fit, risk…

The People Ops AI domain map
A map of where AI fits across the People function — from sourcing to offboarding — so you can see the whole estate before you…
People debt: what GenAI exposes, and what to do about it
GenAI does not create People debt. It exposes it. Inconsistent levelling, undocumented processes, decision rights nobody can…
The People Ops diagnostic toolkit
Five working diagnostics for People leaders: the underperformance early warning, the People-as-a-product checklist, the 90-day…
An AI policy blueprint for People teams
An AI policy that enables, not strangles. Foundational prep, governance, guardrails, and how to handle shadow AI without driving…
Production agents for People Ops
Most "agents" in People Ops are demos with ambition. The ones that survive contact with production share a pattern: data first…

From prompts to systems
Most People teams are stuck between dabbling and tool-shopping. The third path is building. It has a grain, and it has a…