Topic Cluster
Workflows and automation
Audit, prioritise, and rebuild People workflows with AI in the loop.
9 articles in this cluster.
Part of the fuller People Ops AI: the guide for People and HR teams pillar →
Start with the handoffs
Map one workflow from trigger to completed outcome. Record which systems it crosses, where someone rekeys data and where a decision waits. The workflow assessment and automation audit articles below help you choose a bounded first build, rather than automate a process nobody can explain.
Rules first, judgement where needed
Use a fixed rule for a fixed result. Use AI for interpretation, drafting and context, with a defined reviewer. A shared People Ops system supplies the data and permission boundaries; this cluster focuses on the individual workflows inside it. Compare AI OS vs automation before choosing the layer.
The automation audit playbook
An automation audit done properly starts with the problem, not the tool. Score each workflow with 6T, cost it in pounds, then…
Automation patterns that pay off
The payoff from People Ops automation patterns is not the clever model. It is the clean workflow. Six that pay back in weeks, and…
A workflow assessment framework for People Ops
Score People Ops AI workflows by value, frequency, fit and risk. Use this workflow assessment framework to choose work worth…
The People Ops AI domain map
A People Ops AI map: the five domains where AI fits across the People function, the shape of the win in each, and how to pick…
People debt: what GenAI exposes, and what to do about it
GenAI does not create people debt, it exposes it: drifting levelling, unowned decision rights, undocumented process. Here is the…
The People Ops diagnostic toolkit
The read comes before the fix. The People Ops diagnostic toolkit is five repeatable diagnostics that tell you where a People…
An AI policy blueprint for People teams
Most AI policies ban everything and get ignored by day two. Here is the one-page AI policy for People teams people actually use…
Production agents for People Ops
Most People Ops agents are demos with ambition. Production agents for People Ops share a pattern: real data, a context stack, an…
From prompts to systems
Buying tools or nudging people to use ChatGPT is not building AI capability. The move from prompts to systems has one order…
Reading is one thing. Doing is another.
The Grain Audit maps one People Ops process end to end, ranks the highest-return automations, and hands you a 90-day plan you keep whether or not we work together. Two weeks. £2,000, credited in full against a programme. Three slots a month.
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